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Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Melissa Richardson

Practice Manager

Administration

The administration team provides secretarial and administrative support dealing with hospital referrals, clinical post, data entry, summarisation of medical records, and general administration.

Mrs Louise Mottram
Miss Claire Seymour

Finance Administrator

Mrs Viv Cooper
Kristina Robinson
Mrs Natasha Nowak

Reception

The reception team have the hardest role of all; coping with the needs of the patients/clinicians and constraints of our appointment system.  They endeavour to provide the best service possible to our patients in total confidence.  It would be helpful for general enquiries to be made after 10.30am.

Kim Dennis

Reception Manager

Lorraine Smalley
Samantha Burton
Michelle Rose
Helene Oliver
Hannah Piper

Secretaries

Mrs Jo Beckwith
Miss Shannon Munns
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