Welcome to George Clare Surgery website. The surgery will be closed for Staff training from 12.30 on the 3rd Thursday of every month. Please DO NOT use the email to attempt to make appointments.

Freedom Of Information


This Scheme gives a guide to the information made available by the Partners and staff of the George Clare Surgery, as required by the Freedom of Information Act 2000. It has been adapted from the model scheme for publication for general practitioners, developed by the BMA and the NHS Freedom of Information Project Boards 2003, in partnership with the Cambridge Local Medical Committee.

George Clare Surgery has always believed in openness and some of the information we are now required to publish has appeared in our Practice Leaflet for some time. For this reason the published scheme will often refer you to our Practice Leaflet, copies of which are available from reception.
 

Introduction - Your Rights to Information

The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how decisions are made. From 1st January 2005 the Freedom of Information Act obliged General Practices to respond to requests about information that it holds. These rights are subject to certain exemptions that will have to be taken into consideraton before deciding what information can be released. In addition to accessing the information identified in this scheme, you are entitled to request information about the George Clare Surgery under the NHS Openness Code 1995.

This document sets out from where the information can be obtained. the publications are free unless otherwise indicated. Where information is provided at a cost, details of the charges will be available from the Practice Manager.

Under the Data Protection Act 1988 you are also entitled to access your clinical records or any other personal information held about you but contacting the Practice Manager.

Feedback: If you have any comments about the operation of the published scheme, or how we have dealt with your request for information from it, please contact the Practice Manager.

Classes of Information: These are set out in the schedule below.

Class 1 Information - Details of the practice, organisational structures, key personnel and how we fit into the NHS. This information is contained on other pages of this website and in our Patient Leaflet, available from reception.

Class 2 Information - The range of services we provide under contract to the NHS. This information is contained on other pages of this website and in our Patient Leaflet, available from reception

Class 3 Information - Funding details and charging policies. This information can be obtained from the Practice Manager upon application. Details of some standard charges are available from reception.

Class 4 Information - Regular publications and information for the public. Our Practice Leaflet and information leaflets relating to the clinical services and health services that we provide for our patients are freely available from reception or from the displays in the waiting area. Our practice newsletter is also freely available in the waiting area and as a download on this website. Publications are free of charge unless otherwise indicated.

Class 5 Information - Policies, procedures and contact for complaints. This practice follows the NHS Complaints Procedure and follows a laid down protocol. The procedure is detailed in our practice leaflet and also on this website. The Practice Manager is the first point of contact if you wish to comment on any aspect of the Practice's services.

Class 6 Information - General policies and procedures in use within the practice. The Practice's policies and procedures include complaints, confidentiality, data protection, prescribing, zero tolerance, health and safety etc. Some procedures are contained in our Practice Leaflet and on this website. Otherwise they are available from the Practice Manager.

Class 7 Information - The published scheme. Changes in our Practice's arrangements are detailed through the Practice Leaflet and on this website. Enquiries about published information or information generally should be made to the Practice Manager.

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